其實酒店沒有毛病,但攜程有毛病。兩個晚上11000多,也是提前好幾天預定的。入住前一兩天卻發現,比我們更高級帶私人温泉的房間,4000出頭一個晚上就可以住到。你們是在提醒我們愚蠢信任你們提前訂房嗎?整個旅程下來都在你們家定酒店,前後多花了好幾千,你們良心會痛嗎?

酒店就在登別温泉區。不愧是登別NO.1酒店、漂亮、而且温泉很正宗。非常好!極力推介

其實酒店沒有毛病,但攜程有毛病。兩個晚上11000多,也是提前好幾天預定的。入住前一兩天卻發現,比我們更高級帶私人溫泉的房間,4000出頭一個晚上就可以住到。你們是在提醒我們愚蠢信任你們提前訂房嗎?整個旅程下來都在你們家定酒店,前後多花了好幾千,你們良心會痛嗎?

酒店就在登別溫泉區。不愧是登別NO.1酒店、漂亮、而且溫泉很正宗。非常好!極力推介

登別其實特別小,地獄谷景點也不算特別,但瀧乃家絕對是來登別的一個理由。日式服務自不用多說,我們住的房型中有個獨立的餐廳,早晚飯定時送到房內餐廳,服務生走的是另一扇門,所以完全不影響隱私。每天早上起牀房間裏泡個湯,換件衣服,推開餐廳的門就看到精緻的早餐,感覺很棒。酒店地下2層和5層都有公共湯,各有特色,個人更喜歡b2的室外溫泉,比較有野趣,符合我對溫泉的所有幻想😂相比之下,雖然房間裏有私湯,景緻相對一般,我泡公共湯的次數更多。所謂公共湯,其實人也很少,多數時候都衹有我一個人,爽爆了。

非常好👍很值得去的一個温泉酒店,温泉第一絕不是浪得虛名

非常好👍很值得去的一個溫泉酒店,溫泉第一絕不是浪得虛名

登別其實特別小,地獄谷景點也不算特別,但瀧乃家絕對是來登別的一個理由。日式服務自不用多説,我們住的房型中有個獨立的餐廳,早晚飯定時送到房內餐廳,服務生走的是另一扇門,所以完全不影響隱私。每天早上起床房間裏泡個湯,換件衣服,推開餐廳的門就看到精緻的早餐,感覺很棒。酒店地下2層和5層都有公共湯,各有特色,個人更喜歡b2的室外温泉,比較有野趣,符合我對温泉的所有幻想😂相比之下,雖然房間裏有私湯,景緻相對一般,我泡公共湯的次數更多。所謂公共湯,其實人也很少,多數時候都只有我一個人,爽爆了。

登別其實特別小,地獄谷景點也不算特別,但瀧乃家絕對是來登別的一個理由。日式服務自不用多說,我們住的房型中有個獨立的餐廳,早晚飯定時送到房內餐廳,服務生走的是另一扇門,所以完全不影響隱私。每天早上起床房間裏泡個湯,換件衣服,推開餐廳的門就看到精緻的早餐,感覺很棒。酒店地下2層和5層都有公共湯,各有特色,個人更喜歡b2的室外溫泉,比較有野趣,符合我對溫泉的所有幻想😂相比之下,雖然房間裏有私湯,景緻相對一般,我泡公共湯的次數更多。所謂公共湯,其實人也很少,多數時候都衹有我一個人,爽爆了。

Actually I was going to give 5 Stars For the service. Unfortunately one serious incident regarding to the payment ruins my whole experience with Takinoya. I would like to share my experience to other travellers so it won’t happen again. Everything was great until I realised my credit card was charged triple than it was supposed. During the check out, I signed the payment invoice of $65100 yen. Then the staff just took my credit card but accidentally put the wrong amount of $161800 ( almost triple price) in the card machine . She obviously didn’t check. She just put the card payment slip together with the official receipt in the envelope. So I thought the amount would be the same. The next day when I checked my credit card transaction, I was shocked that My credit card was charged for $161800 yen. I called to Takinoya straight away to discuss this issue. I also sent an email with photos and detailed description of this incident. I have received apologies from Takinoya by phone as well as email. I was advised that the payment has been fixed. However the incorrect payment transaction is still in pending process ATM. Hopefully everything will be fine. But it has already caused me hassle to following up, sending email and checking with my bank especially with language barrier I believe it was mistake. But as a luxury ryokan, they should take this incident seriously and improve their staffs training. It is a big mistake.

登別百年老店,一共只有30間房間,管家式服務,每到一處服務員都會熱情打招呼,早晚餐超級豐富,室內外泡池人少,感覺到vip服務,值得!

登別百年老店,一共衹有30間房間,管家式服務,每到一處服務員都會熱情打招呼,早晚餐超級豐富,室內外泡池人少,感覺到vip服務,值得!